Common Issues

Q. I have read some reviews about seat not being comfortable. Do you have any better seat / Saddle ? 

1. We use top of the line saddles that are mostly exported to Europe markets from India, or used in 25k-35k electric bicycles in India. They are broad, made of high quality PU, properly contoured and give great comfort to riders in all the right places. However, it takes time to get used to any bicycle saddle. 

2. Most of our customers are young professionals who take up bicycles riding after a gap 8-10 years. In such cases, it takes 3-5 weeks to get used to the firmness of bicycle saddle, but once they do, they are all smiles. 

3. We do offer even larger seat, but we do not recommend it to riders. As, once they get used to riding, such a large seat looks odd & gives a lethargic vibe to rider. However, we encourage customer to be comfortable and choose whatever they like to. 

Q. The saddle / seat of my bicycle is not getting fully tight. It keeps on going up / down or rotating sideways. What should i do? 

1. The seat is locked with a strong clamp on the seat pillar from the factory. This seat pillar is attached with the main frame with the quick release nut, which is to be adjusted by customer as per their height. Please note that this quick release nut is locked with good amount of pressure as this will hold the entire weight of riders body (please check the images for this). 

2. If the problem persists, you can visit a local mechanic as this is a very simple mechanism and all it requires to secure the seat is a good amount of force to lock the clamp and QR nut. Or raise a complaint ticket with explanatory pictures / videos.  

Q Why is the seat post of my bike has bent ?

Maintenance

Replacements & Modifications