Payments Related FAQs

Payments Related FAQs

Q. Do you have a cash on delivery option (COD)? 

  1. As of now, we do not have a cash on delivery option. 


Q. My payment is complete but i did not receive any order confirmation for the order. What do i do? 

  1. Please do not worry. Sometimes, the servers on payment gateway capture the payment but this message is not captured by order confirmation server. In such cases, please a raise a ticket sharing the email / message / screenshot of your payment confirmation. We will confirm the same from our side and create an order for you manually. 


Q. Are the payments secure? Will my payments data be safe with OMO Bikes? 

  1. We partner with only the best companies. Our payment partners are Razorpay that is the most secure payment gateways in India. In fact, OMO Bikes, does not receive or store your payment details. 


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