Warranty Related FAQs

Warranty Related FAQs

Warranty on all Adult Non-Electric Bicycles  

• 30 day any part replacement warranty. 
• 2 year warranty on frame & fork. 

Warranty on all Kids Bicycles

• 30 day any part replacement warranty. 
• 2 year warranty on frame & fork. 

Warranty all Electric Bicycles  

• 30 day any part replacement warranty. 
• 2 year warranty on frame & fork. 
• 1 year on Electric component like Motor , controller, throttle etc 
• 6 Months on Battery

How to Avail Warranty? 

To avail warranty, first requisite is that your purchase should be from an authorised store, that is, from www.amazon.in or www.flipkart.com or www.omobikes.com. If this reuquisite is fulfilled, customer needs to raise a compliant ticket on our official website, describe the issue & provide photos / videos to substantiate the claim. Once checked & confirmed by our Support & Technical team, we will send the required replacement free of cost. Please note that any fitting charges or servicing charges are not covered under warranty. 


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