Rider Rewards Related FAQs

Rider Rewards Related FAQs

Q. What is the rider reward program. 

  1. It is a unique program where in our riders are rewarded for every ride. The riders must join the OMO Bikes Riders Club on Strava here. They should record / track all their rides for maximum benefit.

  2. At the end of each month, riders activity is checked and based on their shared activity, each rider is rewarded ₹1 for every km. This is one of the very few programs in the world where riders don’t just save but actually earn by riding bikes. 


What if i did not receive the gift card for the km's recorded on strava?

All the points of the previous month are dispatched through gift cards in the following month. However sometimes due to technical issues , it gets a bit delayed. In such cases the customer can reach out to OMO ticketing team and inform them amount the issue. The same will be checked by the team and in case the gift card has not been sent, it is issued immediately.
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