About Company

About Company

Where is OMO Bikes located? Where are the bicycles made?

All OMO Bicycles are made in our central assembly facility in Karnal, Haryana. 

Where do you plant trees?

We have tie ups with multiple NGO that plant trees for us at various locations including the Himalayas in Uttarakhand, Sundarbans and other ecologically sensitive spots. 

These trees are not planted immediately after purchase as their limitations to to the planting season. Trees are planted in plantations drive that happens 2-3 times every year. That way, we are able to plant much more trees with a higher chance of survival.


Do you have any Physical Stores / Dealers?

We do not have any physical stores or dealers.   All our bicycles are sold online. This keeps our efficiency high & gives maximum benefit to customer in terms of quality checks & 0% commision fees in between. 

Are the bicycles Indian or Chinese?

We take immense proud in saying that all bicycles are made in India. A bicycle consists of more than 50 different parts, and a few of them are sourced from China. However, it is our goal to make a 100% percent made in India bicycles that deliver great riding experience.

Even the parts sourced from china are of good quality as our aim is to provide the best quality cycle at affordable prices in India 


    • Related Articles

    • Delivery Related FAQs

      Who will deliver my bicycle? All Bicycles orders are shipped from Omo Bikes central production facility in Haryana by our courier partners only, irrespective of the channel / website where the purchase has been made from.  When will my order be ...
    • Order Related FAQs

      What if i have received a different thing from what i had actually ordered? All items are thoroughly checked at the production unit before dispatch. However in case the customer feels that he/she has received a wrong item, they can immediately share ...
    • Return Process Related FAQs

      I want to return the order. What is the process? OMOBikes are Handcrafted with Love and Care, one cycle at a Time. We believe in making best quality E-bikes and Bicycles for you which can only be achieved, when each cycle is designed and manufactured ...
    • Warranty Related FAQs

      Warranty on all Adult Non-Electric Bicycles   • 30 day any part replacement warranty.  • 2 year warranty on frame & fork.  Warranty on all Kids Bicycles • 30 day any part replacement warranty.  • 2 year warranty on frame & fork.  Warranty all ...
    • General Bicycle Related FAQs

      My OMO bike is not assembled/ i am facing assembly issues ? The bikes that are sent by the OMO team are 85% assembled. We have to assemble the rest after delivery. However OMO team also provides a manual for the assembly of the bike but still it is ...